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Noticeboard

Proposal to Close Ripley Surgery

Dear Patient

 

It is with regret that we write to inform you we have contacted Southern Derbyshire Clinical Commissioning Group (SDCCG) to look into closing our branch surgery at Ripley. We will outline our reasons for making this difficult decision below. If you are a regular user of our services at Ripley, or if you have used the premises in the past, you may be wondering how this will affect your care. We hope to address any concerns you may have in this letter.

 

Why do we feel the time has come to close the branch Surgery at Ripley?

As you may already know from the national press, general practice is experiencing unprecedented demand for services, and this has certainly impacted on the workload of the Practice. This has led the Partners to review the services we offer to our patients and whether these are delivered in the most efficient and effective way. Our priority is to be able to offer a friendly, caring and safe service to all our patients. This review has highlighted the difficulties of continuing to provide a similar service from two sites, and we are also aware that providing continuity of care is harder from two sites. This is important both to you as our patients, and to us.

 

In addition there are considerable additional running costs of having reception and administration staff, doctors and nurses working from both the branch site at Ripley and the main Practice in Leabrooks. As you know, we have a relatively new building in Leabrooks and, if the opportunity arises, we will look to further develop our skills and services for patients from this site. By consolidating all services to one site in Leabrooks we feel sure there will be opportunities for a better, safer and greater range of services for people registered with Jessop Medical Practice. It will also help ensure the practice is sustainable in the future.

 

What will happen to patients who use the branch surgery at Ripley?

Jessop Medical Practice will continue to look after all the people registered at our Practice. Our geographical area is not changing and we will continue to provide care for patients who have previously used our services at Ripley, albeit at Leabrooks. There will be no reduction in the number of appointments we offer as a result of this move. We have looked at which patients use the Ripley premises, and can clearly see that most patients who have been seen there have also been seen at Leabrooks, so we are reassured that this change will have minimal impact for most patients.

 

If patients still wish to be seen in Ripley then they will need to register with one of the Ripley based practices; there are currently two other practices in Ripley.

 

We want your views

We must be honest and say that we believe it is inevitable that the branch surgery in Ripley will close.

 

However, before any changes are made we would like to hear your views on what the closure would mean for you. If you have any worries about your continuing healthcare then please let us know. You can complete a short questionnaire where you can express your views, support and/or concerns either online at https://www.surveymonkey.co.uk/r/JessopMedical or you can collect a questionnaire from the Practice at either the Leabrooks or Ripley surgeries.

 

Yours Faithfully

 

Dr JM Blyth

Senior Partner

 

Dr S Sandhu

GP Partner

GP Practice Lead – Practice Patient Participation Group (PPG)

 

Julie Maleham

Practice Manager/Management Partner and PPG Lead

 

On behalf of Jessop Medical Practice

STAFF TRAINING and PRACTICE CLOSURE

Please note that the Practice closes early one afternoon each month for staff training.  The next training afternoon is on Wednesday 19th October 2016.  If you need to speak to a doctor during this time then you should dial the free NHS telephone number: 111.  However, if you have an emergency situation you should dial 999.

CARER'S CLINICS

  • We are now holding Carer's Clinics on the first Friday of every month at our Greenhill Surgery
  • Please ring to make an appointment

At our Carer's Clinics a Care Support Worker can: Complete carers assessments, oranise personal budgets, create emergency plans, look into funding opportunities, arrange home visits, provide one to one support and offer support and advice to carers, offer respite and help for the person being cared for.

CARE QUALITY COMMISSION (CQC) INSPECTION

The CQC are currently inspecting this practice and will be visiting the surgery on Friday the 21st October 2016. If you wish to leave any feedback for the team please see the display in the waiting room, ask at reception or see the CQC website at www.cqc.org.uk

We are pleased to confirm that our inspection by the Care Quality Commission on 17 January 2014, was successful in all 5 areas assessed. The report is available on their website: www.cqc.org.uk   

SHARING INFORMATION ABOUT YOU

The NHS may use the data held in general practice about us all, to improve patient care and develop services. You can choose to opt out of sharing your data, if you wish, by letting us know. For more information please see leaflets 2_cd_patient_information_leaflet.pdf and 6_cd-patient-faqs.pdf, or come into the practice to discuss.

NHS 111 SERVICE

If you need urgent medical attention when the surgery is closed you should dial 111 which will connect you to the service, free of charge (from landlines or mobiles).

PATIENT GROUP

Our Patient Participation Group continues, and new members are always welcome!  Please see the PPG pages on the right hand side for further information or the PPG noticeboard in the waiting rooms. 

Our next PPG Meeting is to be held on Tuesday 23rd May 2017 at our Greenhill Surgery at 6pm.

Due to relocation our Chair, John Paley, has resigned from the PPG. The Practice would like to express sincere thanks to John for his contribution to the success of the PPG and for all his efforts since the group was formed. We wish him all the best in the future.

We would like to welcome Catherine Mears as the new Chair and Trevor Steed as the new Vice Chair.

COMMISSIONING

Jessop Medical Practice is one of 57 practices that make up the Southern Derbyshire Clinical Commissioning Group. One of our GPs, Dr Mott, is heavily involved in this work. Further information is available here.

 

NEW ORDERING SYSTEM - CLICK HERE

We are now operating a new system for ordering prescriptions online.

You will need a new Username and Password to use this system.

If you do not have new login details - you can request these from your usual reception. (please bring photo ID and proof of address)

If you already have the new login details - Please click here

*Please note - We are unable to hand details to a third party or send them to a pharmacy with your prescription - They need to be collected in person from one of our Receptions.


Repeat prescriptions need to be requested in writing, and the easiest way to do this is by registering to use the online prescription request service. Alternatively you can use the tear-off slip attached to your previous prescription. Tick each item you need and hand this in at the surgery or to your pharmacist, or post it to us. If this is lost, simply write down the items you require.

Please allow us two working days before coming to collect a routine repeat prescription from us. We do no accept prescription requests over the telephone and therefore we ask for the request in writing to minimise the possibility of a mistake occurring.

Some local chemists offer a collection service for prescriptions when they collect from the surgery and make up your prescription ready to collect. Please ask at reception or your local chemist if you think this may help.

If you let us have a stamped, addressed envelope we will post your prescription on to you but please allow extra time for this.


 

 

 
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