If you need urgent medical advice during surgery hours, please phone the surgery on 01773 602707 or 01773 514110. Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed please phone the surgery on the same numbers. You will be put directly through to Derbyshire Healthcare United who provides the ‘out-of-hours’ service on behalf of Derbyshire County PCT. They will pass a message to the doctor on duty who may phone you to assess your problem. You might be asked to attend the out-of-hours clinic, or receive a home visit.
Alternatively you can phone NHS Direct on 0845 46 47 or visit their website at www.nhsdirect.nhs.uk. NHS Direct offers free expert health information and advice 24 hours a day. It can advise you whether you need to go to the nearest A&E (accident and emergency) or if there is an alternative such as visiting an NHS walk-in centre. For deaf people and those hard of hearing, a telephone services is available on 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.
Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.