Routine Appointments
A routine appointment is 10 minutes long. Please remember a separate appointment is needed for each person. If you have several problems to discuss please book a longer (20 minute) appointment. We do our best to run to time but emergencies or complex cases may cause us to run late. Our receptionists will try and let you know when your doctor is running late.
Urgent Appointments
For patients with an urgent medical need, please contact the surgery as soon as you can, ideally, during the morning. Usually, a nurse practitioner will telephone back to find out more about the problem and to work out the best way to help you. She may give advice on the telephone, book you in to see the duty doctor or offer an appointment that day when she can see you herself. You may be asked to visit Riddings surgery to see the duty doctor or nurse practitioner if your problem is of an urgent nature (except for Wednesday afternoons when the duty doctor is at Ripley surgery in the evenings).