Opening Times (at both sites)

Monday - Friday:07:30 to 18:30

stethoscope

We offer routine appointments which can be booked for both morning and afternoon surgeries. During the day we make provision for patients who need to be seen urgently that day but you must phone the surgery as early as possible that morning, so that we can arrange to see you. Our consultations are by appointment only - please do not expect to be seen if you turn up without one. You may attend whichever surgery you choose for an appointment.

Please note that individual doctors have a variable working pattern, enabling each doctor to work sessions at both surgeries each week. This is to allow us to provide continuity of care to our patients. Several of the doctors work part time. For these reasons, and because of training needs and holidays, you may find you need to vary the surgery you attend to see the doctor of your choice at the earliest date.

We offer routine appointments from 8am and until 6pm for those patients who cannot get to us during the working day. Early or late appointments cannot however be guaranteed.


Routine Appointments
A routine appointment is 10 minutes long. Please remember a separate appointment is needed for each person. If you have several problems to discuss please book a longer (20 minute) appointment. We do our best to run to time but emergencies or complex cases may cause us to run late. Our receptionists will try and let you know when your doctor is running late.

Urgent Appointments
For patients with an urgent medical need, please contact the surgery as soon as you can, ideally, during the morning. Usually, a nurse practitioner will telephone back to find out more about the problem and to work out the best way to help you. She may give advice on the telephone, book you in to see the duty doctor or offer an appointment that day when she can see you herself. You may be asked to visit Riddings surgery to see the duty doctor or nurse practitioner if your problem is of an urgent nature (except for Wednesday afternoons when the duty doctor is at Ripley surgery in the evenings).

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website